Safe fuel handling
Please be especially careful when handling or storing fuels
- Contact with petrol or other liquid fuels can cause burns or irritation of the skin or eyes. It can also leave stains or discolour fabrics
- If fuel is spilled on your clothes, remove them immediately and thoroughly wet them with water as soon as possible. Hang the clothes outside to air dry before washing
- It is illegal to dispose fuel in a drain or sump because it can cause damage to the environment and there is also risk of explosion
- If fuel gets on your skin, wash with plenty of soap and water. If fuel gets in your eyes, flush with plenty of running water for at least 15 minutes. If the pain is severe, seek medical attention
- Prolonged exposure to fuel vapours can damage your health
- Label fuels and store in approved vessels / containers in a cool, well-ventilated area, out of reach of children
Filling portable containers
For your safety and the safety of our staff please closely follow the rules below:
- Only fill containers that are suitable and stamped to say they are approved to carry flammable liquids. You can get these containers from hardware stores, marine suppliers, motorist shops, or retail stations. Fuel can eat through ordinary plastic containers whereas glass containers may break
- For your safety, at our retail stations we can lend you a suitable fuel container if you don't want to buy one
- Avoid filling unsuitable, unlabelled containers, with fuel from fuel pumps
- Always fill the approved containers on the ground, outdoors, with the nozzle fully into the container. Fill the container slowly and not to the brim. Coral S.A.'s policy allows the filling of containers up to a maximum of 25 litres
Refuelling of vehicles
Be particularly careful when opening the vehicle's fuel cap. During certain dry and hot climate conditions, static discharge from some types of clothing can ignite petrol vapours at the mouth of the fuel tank. Make sure you have removed the nozzle from the fuel tank before starting your vehicle.
For your safety and the safety of our staff, don't enter the retail station when it's refuelling from a tanker.
Gas (LPG)
- LPG is colourless and has a distinctive smell added to enable you to clearly detect a leak.
- If you discover an LPG leak, activate the emergency alarm and alert the staff.
- By law, staff are not licensed to refill cylinders with LPG. If a particular retail station does not sell the cylinders, our staff can inform you of the nearest Shell-branded retail station where you can get them.
- Before connecting your car, always check that the filling point and the vehicle's nozzle are clean and in good condition.
- When connecting the nozzle, check that it has been attached properly.
Static electricity
Understanding static electricity
Dry climate conditions favour the creation of static electricity. The main sources are: friction of fuel in the fill pipe, spillage of fuel and its agitation in the tank during refuelling.
Static electricity can be created when you get into your vehicle during refuelling. When you get back out to reach for the pump, electricity can be discharged at the filling point igniting the petrol vapours and causing a fire.
Avoiding static electricity
Static electricity precautions:
Our staff wears appropriate clothing to prevent static build up and they are there to help you.
If using a self-service pump, discharge any static electricity away from the pump nozzle (for example, by touching the metal parts of your vehicle) before touching the fuel pump or mouth of the fuel tank. Also discharge it when you approach the refuelling area to pay the assistant.
DO NOT enter the car during refuelling - wait outside. If you must get inside it, discharge any static as described above by touching the metal parts of the car.
Use only the refuelling latch on the pump nozzle and never leave the nozzle unattended.